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Privacy and Personal Information Protection Policy

This Privacy Policy (“Policy”) outlines the policies and practices of RécréOFUN Inc. (“RécréOFUN”) regarding your personal information collected by RécréOFUN (“You”) in the course of its business. When using the Website, you agree that RécréOFUN can collect and use certain personal information in accordance with this Policy. 

When visiting the websites https://recreofun.com/ (“Website”), booking online, purchasing a membership, a day camp session or registering for our email communications, personal information will need to be provided to process your request. Choosing to disclose your personal information is optional but may prevent you from taking full advantage of some of our services. Rest assured the right to privacy of our customers is taken very seriously and the information provided will only be used to improve your experience and will not be shared with third parties.

If you disagree with this Policy or any statement or provision it may contain, you must cease from accessing and using it.

Collection of Personal Information

When making a purchase of a membership, a day camp session, a reservation or when subscribing to our email communications, we collect personal information you provide such as:  

  • First and last name (parent(s) and/or child(ren))
  • Street address
  • Phone number
  • Date of birth (parent(s) and/or child(ren))
  • Email address
  • Photo (for the membership card)
  • Health information (for the day camp)

Use of Personal Information

RécréOFUN collects your personal information to compile a customer profile to serve you better. Your personal information is also collected for the following purposes: tracking purchases and birthday/group reservations, monitoring your membership account, information and promotional offers, statistics or to contact you if required.

When you provide your personal information to register for our email communications or to complete an online purchase (transaction), it is presumed that you consent to the collection and use of your information in accordance with the provisions of Canadian and Provincial laws, including Anti-Spam and Provincial Law 25, and for these purposes only. When you subscribe to our email communications, you agree that we may send you emails relating to news, promotions, contests, products, and services. You can unsubscribe from our email communications at any time by using the unsubscribe link at the bottom of each of our communications or by writing to us at marketing@recreofun.com

Disclosure and Protection of Personal Information

RécréOFUN takes all reasonable measures and follows the industry’s best practices to ensure that your confidential information is protected so that it is not inappropriately lost, misappropriated, accessed, disclosed, altered or destroyed.

RécréOFUN takes precautions, including administrative, technical, and physical measures, to protect your personal information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. RécréOFUN uses robust security measures to protect your information stored in our Web isolated systems, as described here. Where applicable, the Website uses SSL certificate encryption with RSA level 4096-bit SHA-256 data encryption on all pages of the RécréOFUN website and 2048-bit SHA-384 on the online store (transactional site) on which personal information may be collected. It is strongly recommended to use a recent browser such as Google Chrome, Edge, Firefox, Safari or any other web browsers based on the Google Chrome engine, as this will protect the confidentiality of your personal information during transmission over the Internet. You can also use private web navigation.

RécréOFUN does not sell or disclose your personal information to unrelated third parties without your consent, in the exception of these specific cases:

  • Your personal information can sometimes be shared to third parties to comply with legislation or when requested by government agencies or in case of a sale, merger, restructuring, dissolution or any other similar operation by RécréOFUN.

Access to your personal information is given only to employees whose task requires this information. These employees are required to maintain the confidentiality of this information and handle it responsibly in accordance with the laws and this Policy. 

Links to Third Party Sites

For convenience or information purposes, RécréOFUN can post on its Website a number of links or references to third-party websites.

RécréOFUN assumes no responsibility for the collection, retention, use and disclosure practices of these websites. RécréOFUN encourages you to review the privacy policy of each website you browse before providing those websites with personally identifiable information. 

Access and Correction of Your Personal Information and Complaints

Subject to applicable legal restrictions, you have the right to consult your file and rectify your personal information through a written request made to RécréOFUN.

RécréOFUN makes reasonable efforts to ensure your personal information is up to date, accurate and complete. However, it is your responsibility to promptly notify RécréOFUN of a change in name, address, or other relevant changes to your personal information.

For written requests or for information about this Policy, you may contact the person in charge of personal information at RécréOFUN, using the following information:

The name of the person in charge: Marc-André Gagnon

By mail: RécréOFUN Inc, 100 boulevard de la Marine, Suite 2A, Varennes, QC, J3X 2B1

By email: vieprivee@recreofun.com

Withdrawal and Opposition Rights 

You may at any time request that your personal information be amended, corrected or deleted so that it no longer appears in our records.

Steps to request a modification or withdrawal:

  • Send an email to the following address: vieprivee@recreofun.com
  • Write to head office: RécréOFUN Inc., 100 boul. de la Marine, Suite 2A, Varennes, QC, J3X 2B1

Property

The content of this site, including, without limitation, photographs, logos, information, music, text, or video, belongs to RécréOFUN or any of its related companies and may not, in whole or in part, be used without the prior written approval of RécréOFUN.

Changes to this Policy

RécréOFUN reserves the right to modify this Policy at any time. For this purpose, RécréOFUN encourages you to regularly consult its Website to view the latest version. Changes or clarifications will take effect when posted on the Website.

This Policy was last updated on October 4, 2023.